About Us

The Company

Athena ANPR is a provider of access control and ANPR systems and is a car park management company.

We are registered with the Information Commissioner and we are able to request information from the DVLA database, complying fully with both of their guidelines. We are also members of The Independent Parking Committee (IPC) and have Accredited Operator status.

We employ a range of enforcement methods.

We are contracted to manage the sites at which we operate by the owners. Abuse of the parking facilities can often seriously affect both the operation of their business and the use of their property.

Our systems also work to increase the security of people, vehicles and property in car parks. We co-operate fully with law enforcement agencies.

Data Sharing and Privacy Statement

This statement has been produced in light of the Data Protection Act 1998 and applies to all personal data, as defined in the Act. Athena ANPR may collect data for the purpose of managing, administrating and processing appeals relating to our services in the course of our activities directly as well as from data subjects themselves, clients, and other third parties. Information supplied to us is subject to confidentiality and when processing data your data will not be disclosed without your prior consent other than to the IPC, IAS, mail service providers, credit reference agents, collection agents or solicitors for this purpose as well as to any authorised sub-contractors if provided in relation to a Parking Charge. We may also disclose information with the relevant client or freeholder in order to help us or them adjudicate on an appeal or, to verify information relating to a case passed to, or provided from either party. This statement serves as a fair processing notice that we may share your data with other relevant parties to carry out the purpose as described above.

Depending on the nature of your appeal, the information you may give may be classed as sensitive personal data. For example, if you give information relating to a medical condition you may have. We will only use this information as part of your appeal and we will not use it for any other purpose.

We will not ask you for any more information than we need, and we do not keep your information for any longer than we need to. We take reasonable steps to keep your details up to date and accurate. Please bear in mind that we may hold your records after your appeal has been considered as we are required by the law to have an effective audit trail and to comply with regulatory and legislative requirements. We always retain information in accordance with statutory requirements.

The Data Protection Act 1998 gives you the right to access information held about you. You can access personal data we have about you by writing to Athena ANPR Ltd, PO Box 4758, Ascot, SL5 5DJ. You will need to pay a fee to meet our costs in providing you with these details.

By submitting your appeal, you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted on this page so that you may be aware of the information that Athena ANPR collect and how it is used at all times and your continued use of the website will be your acknowledgement of the agreement to the new policy.

Athena ANPR will process information you supply whilst making payment of your Parking Charge, including your name, postal address and bank details. This information is subject to confidentiality and will only be used for this purpose.

We look after your personal data by having security that is appropriate for its nature and the harm that might result from a breach of security. Unfortunately, the transmission of information via the internet or via other means is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site or to our office via post; any transmission is at your own risk and you should take the appropriate steps in respect of this risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. If you feel your information has been used inappropriately you may contact the Information Commissioners Office. We are registered at the Information Commissioners Office under registration number: Z9642706. No information collected by us is used for any marketing purposes whatsoever. We do not sell or pass information to others for marketing purposes.

Terms and Conditions of Use

Please read these Terms and Conditions ("Terms") carefully as use of www.athena-parking.com constitutes your acceptance of these Terms. Athena ANPR reserves the right to update the Terms at any time by displaying amended Terms on the website and you will be deemed to have agreed to the amended Terms when you next use this website. The Privacy Policy is part of the Terms of use of this website.

The information on this site has been included in good faith but it is for general information only and should not be relied on for any specific purpose. No representation or warranty is given as regards to the accuracy of information on this website and there shall be no liability for any loss, damage or expense arising in contract, tort or otherwise out of any reliance on information contained on this site, access to, use of or inability to use this site.

Athena ANPR admits you to this website in order to provide you the opportunity to: find out more about us; pay a Parking Charge; or submit an appeal. Athena ANPR at its sole discretion may alter or discontinue any feature of the website.

You will not use this website for any unlawful purpose including:

  • posting material containing any virus or interfere with the operation of this website or attempt to decipher, or modify any of the software, coding or information comprised in this website;
  • providing false, inaccurate or misleading information;
  • breaching any applicable laws, regulations, licences, or third party rights;
  • purposely intercepting, accessing without authority or expropriating any system, data or personal information as defined in the Data Protection Act 1998.

You agree to fully reimburse Athena ANPR in respect of all losses, costs, actions, claims and liabilities incurred by Athena ANPR as a result of any breach of these terms or any data submitted by you to us.

Athena ANPR will make all reasonable attempts to prohibit viruses from the site but cannot guarantee this. You should take appropriate steps in respect of this.

Privacy Policy

We take care to protect the privacy of users to this website.

With regard to each of your visits to our site we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) click streams to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

By submitting your information and/or use of this website you consent to the use of that information as set out in this policy.

Any changes to the privacy policy will be posted on this page so that you may be aware of the information that Athena ANPR collect and how it is used at all times and your continued use of the website will be your acknowledgement of your agreement to the new policy.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Copyright Notice

© 2016 Athena ANPR Limited. Registered in England

Company Registration Number: 05678510

Registered Office: 3rd Floor, The Heights 59-65 Lowlands Road, Harrow, Middlesex. HA1 3AW

Copyright subsisting in the contents of this website, including without limitation all trademarks, text, graphics and information is owned by Athena ANPR Limited, save where expressly stated. Copying or reproduction of the whole of any part of this website in any form, including electronic media, is expressly prohibited.

Athena ANPR Limited is a company registered in England and Wales with company number 05678510, whose registered address is 3rd Floor, The Heights 59-65 Lowlands Road, Harrow, Middlesex. HA1 3AW, (appeals and payments cannot be accepted at this address).

Tel: 0330 223 1444. Calls cost no more than calls to geographic numbers (01 or 02) and should be included in inclusive minutes and discount schemes in the same way.